Terms & Conditions

Conditions I treat:
 
All appointments are confidential and all clients are treated separately. Treatments may vary depending on the individuals medical needs/ requirements.
 
Below is a list of common issues that are treated with osteopathy, however the list isn’t exhaustive. If in doubt contact me and I will be happy to advise:

– Back pain

– Neck Pain

– Sciatica

– Joint pain

– Muscular pain

– Nerve pain

– Generalised tension

– Spasms/cramps

– Sports injuries

– Arthritic pain

– Headaches

– Migraine prevention

– Shoulder, elbow, wrist and hand pain (including frozen shoulder)

– Hip, knee and foot pain

– Fibromyalgia

– Rheumatic pain

– Digestive problems

 
Sometimes clients do not have pain, but would like to have a postural assessment and advice as part of a pro-active, preventative type treatment.
 
I also offer routine check-ups/maintenance treatments to those who need it (sometimes people have factors that cause their pain that they can no avoid e.g. their job).
 
I believe in injury prevention – and feel it’s important for patient to be in control, and to be able to do the activities you enjoy with minimal pain and worry.
 
I use different treatment methods tailored to the individual which includes a mixture of hands-on techniques: joint manipulation, joint mobilisation, soft tissue modalities, and neural mobilisation.
 
I can also provide rehab exercises and advice for clients who may require additional support.
 
Clothing:
In majority of cases, particularly spinal pain, it is useful for me to be able to see your spine in the first part of the initial assessment (standing exam) so you may have to undress down to your underwear for this part if you are comfortable to do so. This helps me to examine the spine appropriately and give a more accurate working diagnosis. I highly recommend wearing thin loose clothing during the rest of examination and treatment e.g vest top and leggings, shorts and T-shirt
 
Chaperone:
 
For any patients aged 16 or younger they must have a parent or legal guardian in the treatment room throughout the appointment.  All other patients may bring along another person in the treatment room with them for company. Please note we do not have a waiting area outside the treatment room.
 
Private health insurers:
 
I am registered with the majority of private health insurers (except BUPA). You must contact your insurer PRIOR to booking an appointment to ensure you are able to claim your treatments successfully.  You must mention you are claiming through insurance at time of booking and bring relevant insurance details with you at your first appointment.
 
Cancellation policy:
 
If you cancel or reschedule your appointment your appointment with less than 24 hours notice there is a £10 cancellation fee. This reflects a small proportion of the treatment cost. We encourage you to give us plenty of notice so we have time to give your appointment to someone else who is in pain and needs treatment.
 
Covid policy:
 
Please contact us as soon as possible via phone or email if over the last 10 days:

– You or anyone in your household has tested positive for covid-19

– You or anyone in household has a cough, fever or loss of smell/taste

– You develop other common cold-like symptoms and are unable to take a lateral flow test. Symptoms such as sore throat and runny nose are

   common symptoms of the new variant.

I will postpone your appointment for a suitable length of time. Health and safety is paramount, and I see many high-risk patients who are vulnerable if they catch the Covid-19 virus.
 
Clinic Covid Guidelines:

– Face covering policy has changed from ‘mandatory’ to ‘encouraged’. In most circumstances it will be optional for you to wear a mask, however I am requesting clients to wear a mask if:

  • You have hay fever/allergies causing nasal or respiratory symptoms (e.g. coughing, runny nose)
  • You have cold-like symptoms (you must have a negative lateral flow test before coming in)
  • You are severely immunocompromised/clinically extremely vulnerable

I can supply you with a mask if you do not have one.

– Please sanitise your hands using the gel provided at the start and end of your appointment.

– Even though it is no longer compulsory for healthcare worker to wear masks, I will continue to wear IIR masks for the foreseeable future.  If you or a close contact is clinically extremely vulnerable and you would like me to wear enhanced PPE please let me know in advance. I have a supply of aprons, gloves and face shields that I am happy to use.

– Please note that that due to the close contact nature of osteopathy there is still a very low risk of transmission however I’m taking all suitable precautions to minimise that risk.
 
– Attendance to your appointment is considered as consent to receive treatment and that you are aware of the risks shown above. You can withdraw consent at any time.
 
– If you have any questions or concerns please contact me and I will be happy to discuss with you.